Shipping Policy
1. SHIPPING COST
We offer free domestic shipping on orders above $200. All domestic orders under $200 ship for a flat rate of $10 or you may select your own shipping rates.
International shipping is not currently available.
2. SHIPPING TIME
All orders are processed within 48 hours Monday - Thursday and 72 hours Friday - Sunday. Shipping during the holiday season can be extended. Please expect shipping delays from October - December. United States orders are shipped through USPS or UPS and take 1-6 business days after receipt of the shipping confirmation, pending your selected shipping time frame.
If you have any questions about a current or future order, please contact us at customercare@medskinstore.com
3. INSURANCE
Route package insurance is offered at check out for all online orders. This is full package protection and seamless resolution for order issues at a low fee. Contact Route at claims.route.com for lost, stolen, or damaged orders.
Med Skin Store is not responsible for lost, stolen, or damaged packages.
4. TRACKING
A tracking number is generated and will be sent to your email upon USPS or UPS scanning in your package.
